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Frequently Asked Questions

 

 

 01  What type of tasks can the Virtual Assistant execute?

 

Tasks can be of any type, which do not require a physical presence & can be executed using a phone or computer. Please contact me to know how I can execute your tasks. I will discuss and understand your scope of requirement before I work on your projects

 

 

 

 02  Where is the Virtual Assistant located?
 

My delivery center is located at Kumasi.

 

 

 

 03  How do I set it up?

 

Click the Sign Up link and leave a message. You can also send us a SMS or whatsapp message with VA beginning or e-mail us. Follow the Sign Up link. Once you complete this step, you would be called to understand your requirement. Once I confirm that I can undertake your tasks, Non Disclosure agreement & an online invoice will be emailed to you.

After the account is setup, you will receive a welcome call & email and You can then start allocating tasks.

 

 

 04  What measures do you take to protect my privacy?

 

Your confidentiality is very important to me. All your work is kept on a password secured folder on our server. I use LastPass to save all the password so your is again encripted. I have internet firewalls, internet restriction policies and the state of the art cyber security; Your details will always be 100% secure.

 

 

 

 05  How long does it take to start the services?

 

I can setup your account instantly and allocate you account the same day or the next business day if the task is urgent. Under normal circumstances we need 3 business days to start the services.

 

 06  Who are your clients?
 

My clients come from a wide variety of industries. Any individual or small business owner that has administrative tasks can benefit from our service. Below is just a sample of our clients.

  • Attorneys

  • Authors

  • Business Coaches

  • Corporate Executives

  • CPA’s

  • Doctors

  • Executive Coaches

  • Holistic Practitioners

  • Motivational Speakers

  • Non-Profit Organizations

  • Professional Organizers

  • Real Estate Agents

     

 

 

 07  Is a Virtual Assistant considered an employee?

 

No. Virtual Assistants are independent contractors. You are not responsible for any employee-related taxes or benefits.

 

 

 

 08  How quickly will my project be completed?

 

Turnaround time depends on the complexity and urgency of each project. If your project is time sensitive, a deadline will be agreed upon before work begins. I am committed to delivering all projects on or before the deadline, but will communicate with the client if a problem arises. I generally ask for a 48 hour turn time.

 

 

 09  What systems do you use to work remotely?

 

The Internet offers an amazing number of resources that make it easy for people to work together virtually. I frequently utilize remote desktop software, virtual collaboration sites, and various file transfer programs. If this sounds overwhelming, don’t worry! You can leave the details to me!

 

 

 

 10  Do you accept credit cards?

 

For now I accept bank wire, mobile money, western union and credit card for squril. But Visa cards would be accepted soon.

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